Effective Date: August 20, 2023
Ignite Electric (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website igniteelectric.ca or engage with our services.
1. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us, including but not limited to:
Name
Email address
Phone number
Mailing address
Project details or inquiries
Non-Personal Information: We may collect non-personal information automatically when you interact with our website, such as:
IP address
Browser type
Operating system
Pages visited and time spent on the site
Referring website addresses
2. How We Use Your Information
We use the collected information to:
Provide and manage our services
Respond to inquiries and customer service requests
Send administrative information, such as updates and confirmations
Improve our website and services
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as website hosting and analytics.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you
Request correction or deletion of your personal information
Object to or restrict certain processing of your personal information
Withdraw consent where processing is based on consent
To exercise these rights, please contact us at info@igniteelectric.ca.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” at the top of this policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: info@igniteelectric.ca
This Privacy Policy is designed to comply with applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada.